As many of you have mentioned, J.Crew's website is down again. :( I should add that the site is down for periods of time, then up and running, then down again, and so on. {Hopefully the site will be "up and running" soon.} :)My sympathies to the holiday shoppers trying to buy online, as well as sales associates (at stores) and customer service representatives (at call centers). I am sure their jobs have not been easy the past few days.
Incidentally, I came across a post at the Preppy Princess blog (click here for link), with a very interesting quote:
J.Crew CFO James Scully told stock analysts last week about some of those expenses: “…approximately $1 million in customer accommodations related to the direct system initiatives in the form of free and upgraded shipping and other customer appeasements…”
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