We apologize for the confusion regarding the application of the teacher discount to your order # Your order is eligible for the discount, and it will be applied. Please note this credit will not be reflected on your packing slip or in your initial charge. It will be applied as a separate transaction to your Credit Card once your order ships from our warehouse.
We would like to take this opportunity to give you the eligibility requirements of combining the teacher discount with other promotions.
If the promotion already on the order is good for everything on jcrew.com, i.e. a global promotion, the teacher discount is not eligible to be used on the same order.
For promotions on specific groups of merchandise, such as the current EXTRA20; which applies only to Final Sale items, both promotions may be combined. We hope this will make determining the eligibility of future orders a bit simpler.
Again, we apologize that you were given the incorrect answer regarding the combination of promotions in our earlier email.
If we can be of further assistance, please let me know by responding directly to this email or through my contact information which I have provided below.
Best
I honestly did not know when the discount could and could not be applied- so this email does help clarify that issue. I also want to add that I really *appreciate* that J.Crew (and other retailers) offer a discount for teachers and students considering that they don't have to- it is nice of them. :)
Were you aware of the requirements for the teacher and student discounts? Have you heard or experienced something differently? If so, please share with us your experiences with the teacher and student discount. (P.S. If there are any J.Crew associates reading this, we would love to hear your perspective on this topic!) :)
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